{"product_id":"brilliant-customer-service-brilliant-business","title":"Brilliant Customer Service (Brilliant Business)","description":"\u003cp\u003e\u003cb\u003eKeep them coming back for more\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003ci\u003eBrilliant Customer Service\u003c\/i\u003e is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It's for anyone involved in any organisation - whether you run your own business, manage people or you are a customer facing employee. It doesn't matter what your budget is, you'll find lots of simple changes you can implement right now to build a highly successful customer service strategy.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e\u003ci\u003eBRILLIANT OUTCOMES\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e- \u003cb\u003eIdentify your customers real needs and how best to meet them\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e- \u003cb\u003eBuild trust and long term loyalty with your customers to stay ahead of the competition\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e- \u003cb\u003eMake sure you are remembered and recommended\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e[ONE ENDORSEMENT TO FOLLOW]\u003c\/p\u003e\u003cdiv class=\"sb-details\"\u003e\u003cp\u003e\u003cstrong\u003eGenre:\u003c\/strong\u003e Customer relations, Customer services\u003cbr\u003e\u003cstrong\u003eFormat:\u003c\/strong\u003e Paperback\u003cbr\u003e\u003cstrong\u003ePublished:\u003c\/strong\u003e 2010\u003cbr\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 187\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e Prentice Hall\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9780273738077\u003c\/p\u003e\u003c\/div\u003e","brand":"Stevens, Debra","offers":[{"title":"Poor Condition — £1.00","offer_id":48164364452017,"sku":"SB-0273738070-C4","price":1.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0618\/2669\/5345\/files\/0273738070.jpg?v=1794358225","url":"https:\/\/sellbooks.co.uk\/products\/brilliant-customer-service-brilliant-business","provider":"Sell Books .co.uk","version":"1.0","type":"link"}