{"product_id":"defining-it-success-through-the-service-catalog-a-management-guide-a-practical-guide-about-the-positioning-design-and-deployment-of-an-actionable-catalog-of-it-services-pink-elephant-guide","title":"Defining It Success Through The Service Catalog: A Management Guide: A Practical Guide About the Positioning, Design and Deployment of an Actionable Catalog of IT Services (Pink Elephant Guide)","description":"\u003cp\u003eThe Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard ‘service products’ enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects\u003c\/p\u003e\u003cdiv class=\"sb-details\"\u003e\u003cp\u003e\u003cstrong\u003eFormat:\u003c\/strong\u003e Paperback\u003cbr\u003e\u003cstrong\u003ePublished:\u003c\/strong\u003e 2007\u003cbr\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 118\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e van Haren Publishing\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9789077212967\u003c\/p\u003e\u003c\/div\u003e","brand":"van Haren Publishing","offers":[{"title":"Standard Secondhand — £2.94","offer_id":47920039526577,"sku":"SB-9077212965-C3","price":2.94,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0618\/2669\/5345\/files\/9077212965.jpg?v=1789226513","url":"https:\/\/sellbooks.co.uk\/products\/defining-it-success-through-the-service-catalog-a-management-guide-a-practical-guide-about-the-positioning-design-and-deployment-of-an-actionable-catalog-of-it-services-pink-elephant-guide","provider":"Sell Books .co.uk","version":"1.0","type":"link"}