{"product_id":"new-insights-true-stories-of-winners-losers-in-the-quest-for-superior-service-up-your-service","title":"New Insights: True Stories of Winners \u0026 Losers in the Quest for Superior Service (Up! Your Service)","description":"\u003cp\u003eTrue stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service, and what you must avoid (Chapter 13: The Infinite Absurdity Awards). Plus many more easy-to-use insights on the spirit, language, and culture of superior service. Take a look!\u003c\/p\u003e\u003cdiv class=\"sb-details\"\u003e\u003cp\u003e\u003cstrong\u003eGenre:\u003c\/strong\u003e Biography \u0026amp; memoir, Business \u0026amp; Economics\u003cbr\u003e\u003cstrong\u003eFormat:\u003c\/strong\u003e Paperback\u003cbr\u003e\u003cstrong\u003ePublished:\u003c\/strong\u003e 2002\u003cbr\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 247\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e Ron Kaufman\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9789810459390\u003c\/p\u003e\u003c\/div\u003e","brand":"Ron Kaufman","offers":[{"title":"Very Good — £4.00","offer_id":47920147300529,"sku":"SB-9810459394-C2","price":4.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0618\/2669\/5345\/files\/9810459394_ee760c68-d1ed-4f81-9341-8ce036bf327d.jpg?v=1790352240","url":"https:\/\/sellbooks.co.uk\/products\/new-insights-true-stories-of-winners-losers-in-the-quest-for-superior-service-up-your-service","provider":"Sell Books .co.uk","version":"1.0","type":"link"}