{"product_id":"the-service-innovation-handbook-action-oriented-creative-thinking-toolkit-for-service-organizations","title":"The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations","description":"\u003cp\u003eThis is an essential read for managers in forms that used to have a product focus and that are trying to shift towards designing services and experiences. By covering the early stages of the innovation process, it guides readers throught developing new knowledge, creating service concepts and prototyping experiences. It's valuable not only for service innovation and design practicioners but also visionary business leaders who understand that creating destinct customer experiences is the future of innovation.\u003c\/p\u003e\u003cdiv class=\"sb-details\"\u003e\u003cp\u003e\u003cstrong\u003eGenre:\u003c\/strong\u003e Business \u0026amp; Economics, Management\u003cbr\u003e\u003cstrong\u003eFormat:\u003c\/strong\u003e Paperback\u003cbr\u003e\u003cstrong\u003ePublished:\u003c\/strong\u003e 2015\u003cbr\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 240\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e Laurence King Publishing\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9789063693534\u003c\/p\u003e\u003c\/div\u003e","brand":"Laurence King Publishing","offers":[{"title":"Standard Secondhand — £1.66","offer_id":47920036053169,"sku":"SB-9063693532-C3","price":1.66,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0618\/2669\/5345\/files\/9063693532.jpg?v=1789151185","url":"https:\/\/sellbooks.co.uk\/products\/the-service-innovation-handbook-action-oriented-creative-thinking-toolkit-for-service-organizations","provider":"Sell Books .co.uk","version":"1.0","type":"link"}