Cover may vary - this is a stock image

Emotional IntelligenceFor the Authentic and Diverse Workplace

Format: Hardback

Condition: Very Good — £10.50
What do the conditions mean?

Our conditions mean the following:

  • New - a brand new book
  • Almost New - appears new but is actually secondhand.
  • Very Good - only minor imperfections such as minor scuffs to edge or cover or a price written in pencil or shop sticker.
  • Standard Secondhand - Clearly been read before, but not too bad. We do not recommend these for gifting. Spines usually creased. Could also include creases or folds to cover, some writing such as in the cover or elsewhere, underlining or highlighting, but might not do. Possibly some stains or marks. Similar in general to books in any secondhand shop or charity shop.
  • Poor Condition - Usually this will have a specific problem such as writing inside, water damage, missing dust jacket, heavy staining, large creases or cuts. These are readable copies but not nice ones. On other websites this condition is called 'Acceptable' or 'Fair' , but we want to be more honest.
£10.50
£10.50
Sale Sold out
Taxes included. Shipping calculated at checkout.

Low stock: 1 left

Emotional Intelligence provides practical advice and strategies for improving emotional and social intelligence quotients by embodying the disciplines of personal authenticity: unconditional trust, respect, truth, honesty, fairness, care, openness, and forgiveness. Understanding the emotional effects of blame and the importance of personal accountability will lead to learning and professional success.

Personal and professional success in a diverse organization depends on the ability to understand, master, and express emotions that is, self-mastery and to perceive and respond to the emotions of the people with whom we live, learn, and work that is, empathy. These two faculties represent our emotional intelligence, the capacity that determines our actions, personal patterns of interactions, and the pattern and quality of all relationships. It is, therefore, essential to establishing success in the diverse workplace.

Fundamentally, a community is a system of relationships between people with common interests. Focusing on commonality raises the priority of appreciating and understanding differences, and this priority comes from within a community rather than being imposed on it from outside. Thus, we must move beyond diversity and differences to commonalities as the foundation for building effective organizations and communities.

Learn to refocus your organization on commonalities, develop effective strategies for personal accountability, and aim for success with Emotional Intelligence.

Format: Hardback
Published: 2011
Pages: 160
Publisher: iUniverse
ISBN: 9781450270274

Payment method

  • American Express
  • Apple Pay
  • Bizum
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

Our conditions mean the following:

  • New - a brand new book
  • Almost New - appears new but is actually secondhand.
  • Very Good - only minor imperfections such as minor scuffs to edge or cover or a price written in pencil or shop sticker.
  • Standard Secondhand - Clearly been read before, but not too bad. We do not recommend these for gifting. Spines usually creased. Could also include creases or folds to cover, some writing such as in the cover or elsewhere, underlining or highlighting, but might not do. Possibly some stains or marks. Similar in general to books in any secondhand shop or charity shop.
  • Poor Condition - Usually this will have a specific problem such as writing inside, water damage, missing dust jacket, heavy staining, large creases or cuts. These are readable copies but not nice ones. On other websites this condition is called 'Acceptable' or 'Fair' , but we want to be more honest.
  • Free UK shipping over £10.
  • Under £10, shipping is £1.99.
  • Express shipping £2.99.
  • Choose 10 £1 books for £10 including shipping!
  • International shipping available to select countries, proceed to checkout to see prices.

Return books within 14 days if not happy.

View full details

More £1 self-help books

All £1 books →