"Emotional Intelligence or "E.I." - a person's ability to manage feelings and communicate with others - is said to be a greater predictor of success in life and at work than I.Q. So it's no wonder that companies are bringing trainers and coaches in to help motivate and develop employee's E.I. skills, as well as encouraging managers to do the same. 'The emotional intelligence activity book' presents trainers with 50 innovative exercises to be used for either individuals or groups. Arranged according to the five core competencies of E.I. (self-awareness and control, empathy, social expertness, mastery of vision, and personal influence), the book features fun, field-proven exercises like: Champion or Chump - participants relate how other leaders have fostered a sense of significance in them, and explore how they can do the same for their own staff ; You expect me to what? - this exercise helps participants identify and act on mutual expectations in order to build trust and increase more productive lines of communication ; Control and empowerment - this exercise shows leaders how to demonstrate a strong sense of interior power that helps empower others." -- back cover.