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The Power of PersonalHow to Connect, Convince, and Create Exceptional Client Relationships
Format: Paperback
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Our conditions mean the following:
- New - a brand new book
- Almost New - appears new but is actually secondhand.
- Very Good - only minor imperfections such as minor scuffs to edge or cover or a price written in pencil or shop sticker.
- Standard Secondhand - Clearly been read before, but not too bad. We do not recommend these for gifting. Spines usually creased. Could also include creases or folds to cover, some writing such as in the cover or elsewhere, underlining or highlighting, but might not do. Possibly some stains or marks. Similar in general to books in any secondhand shop or charity shop.
- Poor Condition - Usually this will have a specific problem such as writing inside, water damage, missing dust jacket, heavy staining, large creases or cuts. These are readable copies but not nice ones. On other websites this condition is called 'Acceptable' or 'Fair' , but we want to be more honest.
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The Power of Personal is a business development handbook for organisations selling high value services in highly competitive markets where there is a financial or reputational risk to the client, where trust is paramount and where relationships are everything.
This book will show you how to:
* Identify the priority sectors, organisations and people to fulfil your business ambitions
* Realise the massive untapped potential that already exists in your client base and your own people
* Make every client interaction human and build exceptional relationships based on trust and mutual respect
* Gain a competitive advantage by putting personalisation at the heart of everything you do
* Develop a methodology for your whole team that enables you to leverage more from the time and money spent on marketing, communications and business development
If you're an ambitious leader or partner in a professional services firm and you want to secure more work and attract top talent, you need to read this book.
Genre: Business & Economics, Business Communication
Format: Paperback
Published: 2019
Pages: 312
Publisher: Rethink Press
ISBN: 9781781333556
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Condition Descriptions
Our conditions mean the following:
- New - a brand new book
- Almost New - appears new but is actually secondhand.
- Very Good - only minor imperfections such as minor scuffs to edge or cover or a price written in pencil or shop sticker.
- Standard Secondhand - Clearly been read before, but not too bad. We do not recommend these for gifting. Spines usually creased. Could also include creases or folds to cover, some writing such as in the cover or elsewhere, underlining or highlighting, but might not do. Possibly some stains or marks. Similar in general to books in any secondhand shop or charity shop.
- Poor Condition - Usually this will have a specific problem such as writing inside, water damage, missing dust jacket, heavy staining, large creases or cuts. These are readable copies but not nice ones. On other websites this condition is called 'Acceptable' or 'Fair' , but we want to be more honest.
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